Administrative support staff/ school business managers
Administrative staff provide essential back-up services for the whole school ranging from day-to-day office support to financial and school business management. Administrative assistants perform a wide range of office support duties including data entry, photocopying, filing and answering the phone as well as aspects of school finance.
Senior administrators may be responsible for and manage the operation and delivery of support services within the school, they could be responsible for the management, planning, development and monitoring of all support services. In addition they will performance manage other admin staff. For further information regarding administrative roles within schools please see the TDA's website for administrative staff.
All school support staff can access the DCSF induction course, ITQ, customer service level 2 and NVQ3 in management. Full details can be found in the Ealing's central training and development programme.
Please choose from the following options:
School business managers (SBM)
SBMs are responsible for the strategic and operational management of areas, such as finance, HR, administration and site management including extended schools.
Career development qualifications framework
This qualifications framework for administrative staff to school business managers maps job roles against the current national training and qualifications.
