ICT technicians
ICT technicians are responsible for general maintenance of computer equipment and for the resolution of technical problems, in addition to promoting the use of ICT across the curriculum.
Day-to-day tasks could include:
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managing and developing the school's website and intranet
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managing the school's network
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providing technical support for teachers and pupils
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installation and testing of new software
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maintaining peripheral equipment, eg scanners, printers, whiteboards, projectors, and
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liaising with external suppliers for the repair of equipment under warranty or maintenance contract.
ICT technicians can work towards an information technology qualification (ITQ). For more information on this and the full range of CPD and training available to all school support staff, please see Ealing CPD online.
The British Educational Communications and Technology Agency (becta) has developed a career progression framework for information and communications technology (ICT) support staff. The framework is designed as a self-assessment tool, so that ICT technicians can identify the areas they need to develop in order to progress their careers. You can download the framework from the Becta website.
