Support staff performance management review guidance
The guidance documents below set out a model process for the review of performance management of support staff in schools for both the reviewer and the reviewee. In addition to these documents there is an exemplar document that contains objectives that may be useful for performance management purposes.
Performance management review document - for
reviewers
(word)
Performance management review document - for
reviewees
(word)
Exemplars of objectives
(word)
It is good practice to review job descriptions annually, and this should be discussed at the performance management review meeting. A job description should be specific and personalised to the post holder. It may be useful to look at the generic job descriptions to assist you with this process. Generic job descriptions for support staff
All staff should have access to and look at Ealing’s year long training programme so that they can consider any future training that they may need and discuss it at the review meeting.
National occupational standards (NOS)
NOS provide an important resource for schools and individuals to use to improve their performance. NOS can support individuals in their day-to-day tasks and help establish the link between the aims and objectives of a school, and what is required to achieve these. They can support the design and evaluation of education and training and the design of qualifications. The standards can be used to manage and develop support staff in conjunction with performance management. For further information please see TDA website on NOS.
Career development frameworks
Ealing have developed role-specific career development qualifications frameworks for support staff when considering career progression. These maps identify where to find accredited training locally and are intended to support individuals when considering career progression and support both reviewers and reviewees in performance management in terms of CPD and career development. For further information on qualifications please see categories below:
