Test and Trace support payments now available

Twenty pound notes

20 Oct 2020

A Test and Trace support payment has been introduced to help ensure that people on low incomes self-isolate when they test positive or are identified as a contact, and to encourage more people to get tested.

From the 12 October those who are eligible can apply online for a Test and Trace Support payment of £500 if they have been told to stay at home and self-isolate by NHS Test and Trace. The payments are available to those who met the criteria and were told to self-isolate on or after 28 September.

Find out more and access the self-isolation payment application (Ealing Council)


To be eligible for the Test and Trace Support payment, the person applying must:

  • Have been asked to self-isolate by NHS Test and Trace either because they have tested positive for coronavirus (COVID-19) or have recently been in close contact with someone who has tested positive
  • Be employed or self-employed
  • Be unable to work from home and will lose income as a result
  • Be receiving Universal Credit, Working Tax Credit, income-based Employment and Support Allowance, income-based Jobseeker’s Allowance, Income Support, Housing Benefit and/or Pension Credit.

If the person applying is not in receipt of any of the above benefits, they can still apply for a discretionary self-isolation payment as long as they meet the other eligibility criteria.

You can help someone else fill out an application or fill out an application on their behalf. However, you cannot receive payments on behalf of someone else. Payments will only be made to the person who has been asked to self-isolate by NHS Test and Trace.

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Last updated: 20 Oct 2020

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