Self-isolation payments for parents and carers

25 Mar 2021

Parents and carers of children who have been advised to self-isolate by their education setting or by NHS Test and Trace are able to apply for a Self-Isolation Payment of £500, if they meet the eligibility criteria.

Who is eligible?

To be eligible for the self-Isolation payment, you must be the parent or guardian of a child aged 15 or under (or 25 or under with an Education Health and Care Plan) who normally attends an education or childcare setting and has been told to self-isolate by NHS Test and Trace or by their education or childcare setting, because they have been identified as a close contact of someone who tested positive for Covid 19.

The parent or carer applying must live in the same household as the child and need to take time off work to care for them while they self – isolate.

In addition, they must also:

  • Be receiving Universal Credit, Working Tax Credit, income-based Employment and Support Allowance, income-based Jobseeker’s Allowance, Income Support, Housing Benefit and/or Pension Credit
  • Be employed or self-employed
  • Be unable to work from home and will lose income as a result.

Discretionary scheme not in receipt of any benefits

There is a limited discretionary scheme available for those who meet the criteria outlined above but are not in receipt of any benefits. This discretionary scheme is subject to the following additional criteria:

  • In receipt of an average net earned income (either through employment or self-employment) of less than £270 a week in the five weeks prior to self-isolating
  • Have less than £1,000 capital
  • Must be responsible for housing costs such as a domestic mortgage or rent
  • Must have no other form of income coming into the household, including any partners income living in the household.

Parents can make a backdated application if their child was told to self-isolate on or after 8 March 2021. Going forward, applications can be made up to 42 days from the start of the self-isolation period.

Only one parent or guardian per household can make an application for the child or young person’s self- isolation period.

Template letter

Nurseries, schools, colleges and further education providers are required to provide a letter to all parents or carers of the children advised to self-isolate, to support their application to the Test and Trace Support Payment scheme.

The letter must detail the child’s name and date of self-isolation. Parents or carers will then be able to provide this letter to the LA as evidence that their child is required to self-isolate. The LA may need to contact the school directly if required to verify applications.

Further information

Find out more and access the self-isolation payment application


Raj Chowdhury
Tel: 020 8825 7287 / Mob: 07568 130 165

Louisa McDonald
Tel: 020 8825 5758

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020 8825 7287 / Mob: 07568 130 165
Last updated: 29 Mar 2021

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