Family information service (FIS) 2022/23

This service is available for Academies and Maintained schools


We provide information, advice and guidance for children, young people and their families.

Financial year 2022/23

For professionals include:

Families can find out about:

  • Ofsted registered childcare including playgroups, nurseries and childminders
  • Out of school provision including holiday playschemes, breakfast clubs, afterschool clubs and play centres
  • Funding schemes to help with the cost of childcare
  • Eligibility for free nursery places for two year olds
  • Eligibility for 30 hours childcare for three and four year olds
  • Information, support and services available for children and young people with special educational needs and disabilities (SEND) by speaking with our designated SEND Officer
  • Children’s centres and the services on offer
  • Leisure activities including sports and clubs
  • Parenting classes
  • Services for young people
  • Family support services
Additional / buy back services 
  • Schools can request outreach sessions for special events
  • Schools can request literature for parent information points
Office hours:

Monday to Friday, 9am to 5pm

Planned improvements:

The FIS is constantly evolving to meet the needs of the local community and families that use the service.

Service directors:

Charles Barnard

Additional contact information 

Tel: 020 8825 5588

Further details:

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Last updated: 15 Feb 2022