Family information service (FIS) 2023/24

This service is available for Academies and Maintained schools


We provide information, advice and guidance for children, young people and their families.

Financial year 2023/24

For professionals and includes:

Families can find out about:

  • Ofsted registered childcare including playgroups, nurseries and childminders
  • Out of school provision including holiday playschemes, breakfast clubs, afterschool clubs and play centres
  • Funding schemes to help with the cost of childcare
  • Eligibility for free nursery places for two year olds
  • Eligibility for 30 hours free childcare for three and four year olds
  • Information, support and services available for children and young people with special educational needs and disabilities (SEND) by speaking with our designated SEND Officer
  • Children’s centres and the services on offer
  • Leisure activities including sports and clubs
  • Parenting classes
  • Services for young people
  • Family support services
Additional / buy back services 
  • Schools can request outreach sessions for special events
Office hours:

Monday to Friday, 9am to 1pm

Planned improvements:

The FIS is constantly evolving to meet the needs of the local community and families that use the service.

  • Family information service (FIS), Early years, childcare, childrens centres and SAFE: 8825 5588
  • Polly Bradley, CPD - Ealing Education Centre, SE business systems and web and communications: 8825 9948
Additional contact information 
Further details:

You are currently not logged in. Login here for further details.

Was this page useful? 
Last updated: 15 Feb 2023