SAFE (supportive action for families in Ealing) 2020/21

This service is available for Academies, Maintained schools and Other schools and settings


Multi-agency service based on a partnership between Ealing Council, the West London Mental Health Trust and Ealing clinical commissioning group.

We work with children, young people and families with targeted needs that require a professional response beyond that which can be delivered by a single agency or by a school.

Financial year 2020/21

We have two locality teams based in Greenford and Acton. Each team is multi-disciplinary consisting of psychologists, family therapists, counsellors, family support workers, social workers, domestic violence workers and primary mental health nurses. This ensures delivery of a holistic, responsive and appropriate service.

SAFE workers can accommodate a families needs by seeing them in their own homes, at school or at another community venue such as Children’s Centre.

SAFE can join ‘team around the family’ forums organised by schools or will organise their own team around the family meeting with professionals and families.

Office hours:

Monday to Friday, 9am to 5pm.

Service directors:

Charles Barnard

More detailed information:

Range of interventions offered by our service:

Family casework: Since 1 April 2017 to January 2018 the service has worked with 679 families.

Group work: The service has recently completed successful NVR groups aimed at supporting parents work with situations of conflict within families, a partnership project with a local charity, and a Freedom Programme group with parents subjected to domestic abuse. Further groups planned for 2018.

Mentoring: SAFE have commissioned a mentoring programme with Brentford FC Community Trust offering a group of young people one to one support enabling them to access wider sport and community offers from that organisation.

Young carers: Brentford FC Community Trust is commisioned to provide a young carers project for children and young people identified as having a caring role for an adult or sibling within their family. Refer young people through SAFE or directly by agencies to the project.

Parenting services: Parenting groups running this year:

  • Family links for parents with children with additional needs – 10 sessions
  • Family links – using the family links model in a range of parenting situations - 10 sessions
  • Family links Islamic values – parenting strategies - 10 sessions
  • Strengthening families day time and evening group – 13 sessions.
Additional contact information 

Information for parents who are interested, can be obtained by calling the SAFE Parenting Service on 020 8825 6152.

Further details:

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Last updated: 22 Jan 2020