Be aware of email attachments / clicking links in received emails

06 Apr 2017

Updated 15 May

Anti-Virus / Ransomware alert information for schools.

Be aware that some emails may not be genuine. Here are some simple steps you can take:

  • Hover above links in emails and check the sender's email address to see if they show a different destination or an unusual address
  • If you are not expecting the email, always think twice before responding or clicking and check with colleagues if you are unsure.
  • Emails need to be reported as spam, by somebody, to systems that will block it across London.

Schools should be aware of email attachments appearing to be potentially legitimate i.e.sent from people in your address book containing authentic requests regarding e.g.invoice payments.

Some Ealing schools have received emails, supposedly in one instance from the headteacher, about finances and making invoice payments.

Actions for schools:

Given the increasing threat from this type of virus, and the potential disruption an infection could cause your school please ensure:

  1. All staff are briefed about the risks of opening attachments / clicking links received in emails (especially if the email is not expected). Check the sender’s details and if necessary contact them to verify authenticity
  2. Staff using LGfL Staffmail are aware they should click on the “Report As Spam” button if they have received a suspicious email. This reports it to LGfL Atomwide who check it out and if appropriate block it across the entire TrustNet network
  3. All data systems are comprehensively backed up, preferably using off-site, remote back up.

Further information

Read more about anti-virus security alerts under related content below.

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020 8825 7343 / Mob: 07939 114 456
Last updated: 15 May 2017

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