Services for children

SAFE referrals

Supportive action for families in Ealing (SAFE) is an area-based, multi-disciplinary service bringing together professionals from social work, domestic violence, education, parenting and mental health backgrounds.

The service offers a range of preventative interventions to ensure better long-term outcomes for families.

SAFE works with families to address problems as they arise, before they become bigger and harder to deal with.

SAFE teams

SAFE currently has two family support / early intervention teams

  • SAFE east supporting families living in Acton, Ealing and Hanwell
    Contact Diane Saunders
  • SAFE west supporting families living in Greenford, Perivale, Southall and Northolt
    Contact Emma Handley

There is also a SAFE plus team working with families who require more intense support.

Each team has a team manager, three deputy team managers, five social workers and seven family practitioners.

Attached to each team there is:

  • A family safety worker offering support to children and their families who have experienced domestic abuse
  • Two youth workers who offer support to young people aged between 12-18 via 1:1 support and workshops. Workshops run for six sessions and are based on referrals from within the SAFE service and focus on themes relating to relationships, online safety, identity and self-esteem
  • A substance misuse worker who provides psycho education and support strategies for young people, parents and carers who are affected by substance misuse
  • Our SAFE educational psychologist sits within the service and will complete a SAFE assessment to support families where the needs are with regards to education.

Support for families

SAFE offer support to families whose children are between 0-18 with a wide range of family situations such as:

  • Bullying
  • Support for families with additional needs
  • Managing behaviour and emotions
  • Relationship building
  • Parenting support
  • Establishing boundaries and routines.

As part of the offer of support, SAFE will arrange a Team Around the Family (TAF) meeting with the family and our partner agencies such as education and health to establish the most appropriate plan of support.

Making a referral

All referrals for SAFE intervention must come through the central point of access which is Ealing Children’s Integrated Response Service (ECIRS).

  • A referral for SAFE help and support can be made by using the ECIRS referral form
  • Email for referrals:
  • ECIRS referral line: 0208 825 8000
  • ECIRS consultation line forprofessionals: 020 8825 5236 Monday to Friday, between 9am and 5pm

Further information

More information on our SAFE service is available on Ealing Families Directory: Supportive Action for Families in Ealing (SAFE)


If you have any concerns about the service you are receiving from SAFE please contact:

Angie Dennison - SAFE strategic lead

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Last updated: 24 Jan 2022